Acura Service and Parts Guild Award - Representing Service/Parts for 2011
May 25, 2012 - Congratulations to our Fixed-Operations Manager Chris Thompson, Service Manager Steve Arlauskas and Service Team Leader Dave Harris for achieving platinum level customer service and being recognized with the Acura Guild Award for 2011. The Acura Service and Parts Guild Award is designed to acknowledge the commitment of those dedicated professionals who share both a passion to learn more about Acura products, and a desire to provide the highest level of quality customer service.
With each of these individuals achieving specific criteria for their job categories, they have confirmed their commitment to Acura, and dedicated themselves to the pursuit of excellence. The Acura Guild Program criteria focuses on the key areas required to build the foundation of a successful dealership: Training, Customer Satisfaction, and Customer Retention.
In this Photo: (Far left, back row) Fixed-Operations Manager Chris Thompson
In this Photo: (Centre, back row) Service Manager Steve Arlauskas
In this Photo: (Far left, front row) Service Team Leader Dave Harris
Acura of Oakville is the proud recipients of the 2012 ACE Award (Acura Client Excellence) which is awarded to us by our many satisfied customers over the past year.
2012 Edmunds.com Best Retained Value award recipient