Dave Harris' Reviews

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Dave Harris
Assistant Service Manager

"GREAT DEALERSHIP AND STAFF!!!!!! Had the pleasure of dealing with the sevice dept and I must say they are TOP NOTCH!!! They make you feel like you are family every visit. Dave, Helio and Brittany go out of their way every time to make sure my visit is always a great experience. I would not go anywhere else thanks to them."


"My husband has been a loyal Acura of Oakville customer for many years and for an extremely good reason. Any time I need my car serviced, the entire team provides excellence and reliability with unwavering consistency. I don't own an Acura but they still provide the service that is unparalleled by any dealership I have ever encountered. A special thank you to Dave and Steve for their reliability and excellent customer service -- I have some to utterly rely on it. For all the efforts put forth by the Service Team, I am now committed to purchasing a vehicle from Acura of Oakville in the near future. Thank you for changing my negative perception of car dealerships with your consistency in providing amazing customer service."

"What a great experience! The level of customer service at Acura of Oakville was far superior than other luxury brands. The showroom and service areas are immaculate and I love the fact that you can be shown all of the features on your new car indoors. The staff that I dealt with were all professional, courteous and knowledgeable - Barb, Mike Kuphos and Jon Zormann all stopped by to make sure I had everything I needed and Dave introduced himself from the Service Department. I could not have asked for better treatment. I love my new Acura RDX Elite. As a first-time Acura buyer, this experience meant a lot to me."

"I saw an ad online and came across Acura of Oakville to look at an Acura TLX. Mike Kuphos was helpful and let me and my girlfriend take the car out to see everything for ourselves. It was no pressure and was upfront about everything. We came by a couple months later for some warranty work and Dave and the team were super quick, kind and helped me out right away. Such an amazing, hassle-free experience. I would definitely come back when I decide to do my upgrade."

"I have purchased two cars from Acura of Oakville in the past 4 years and have been dealing with Vince Pietrantuono. He is a pleasure to work with. He's very knowledgeable, patient and he also makes sure that customers find exactly what they are looking for. Vince made the buying experience and the delivery process feel special and hassle-free. I always find that the entire staff at Acura of Oakville are always pleasant and happy to assist with any questions. It's a beautiful dealership to be in and they even offer espressos. Dave and the rest of the Service Department provide impeccable customer service each and every time. They always exceed my expectations and I trust their knowledge and expertise each time I hand over my car to them. I look forward to buying many more cars from Vince and his team!"

"Carmen, I'm impressed at the level of service provided and feel compelled once again to offer positive and unsolicited reviews for the entire Acura of Oakville Service Team. Although I have always responded to Acura email surveys, I wanted to send this message to you as well; I believe proper credit should be directed to the appropriate people. I have been a loyal customer of the Acura brand for many years, however was not impressed with the level of service until I visited your location. A simple and unexpected tire repair brought me in for the first time, and the level of service and professionalism experienced on that day brought me back many times over the years. I have had the pleasure of dealing with David Harris and Steve Arlauskas, not only have they earned my loyalty they continue to impress and provide a level of service that is appreciated and rare in the industry. It is also notable that the level of service doesn't stop with these two professional individuals it also extends to Chris Thompson and John Milidoni. There is no doubt a clear message is being received from every level of management and it's evident throughout your entire service team. There's no question the positive, pleasant attitude portrayed by your staff is a reflection of their leaders."
AMAR D. | MAY 10, 2016 | GOOGLE
"Acura of Oakville is a dealership that goes out of their way to assist you as a client. Glen is a good individual who assists you to the best of his ability. Ed Choi will also go out of his way to help you. Elisha McIntosh and David Harris will make sure you leave the dealership in nothing but smiles and satisfaction. I will definitely recommend this dealership to friends and family for sales and service."

KELLY H. | APRIL 11, 2016 | GOOGLE
"I recently leased my second car from Acura of Oakville, a 2016 Acura TLX. I absolutely love this car and this dealership! I drive from Toronto to get it serviced here, as I know they will take good care of me and my car. From the moment I walk in, I am treated so well by everyone who works here. The people of Acura of Oakville make you feel at home. Elisha McIntosh has taken care of me both with the 2013 Acura TL and now the 2016 Acura TLX. I never felt pressured to make any decisions about extras that other dealerships have pushed for and the buying experience went so smoothly. Mark Bujalski was very informative as he showed me and ins and outs of the TLX. He explained how to use all of the gadgets and made sure I knew I could contact him in the future, if need be. I look forward to bringing the car in for service appointments as the Service Department is so accommodating and helpful. Dave Harris always wears a smile and I enjoy talking to him about cars, especially Acuras. He is extremely knowledgeable and personable. I highly recommend Acura of Oakville to anyone who would like to purchase a new or used car. I will be seeing them again for my next vehicle."

"I would like to recommend the outstanding customer service from Ed Choi. I have interacted with countless sales representatives from multiple dealers in the past and without a doubt, Ed has been the best sales person I have dealt with. He was professional, upfront and honest. Everything he did was straight forward and he delivered my expectations. Special regards to the rest of the Acura of Oakville team: Jon, Elisha, Kal and David."

"What can I say? Ed and Kal helped us out of a bind. We have been an Acura family since our 1990 Acura Integra GS, so we know the brand pretty well. We have dealt with many Acura dealerships over the years and I have to say, the folks at Acura of Oakville are a class act. When our 2005 Acura MDX finally gave out after many years of faithful service, the team at Acura of Oakville (Rui, Dave and Steve) set is up in another vehicle as quick as possible. Service was incredible as they guided us into the right options to fit out family. We can't thank you enough! Finally, many thanks to Carmen for setting the example of how customer service should be done. We will definitely be coming back for our next Acura."

"Every time I come in, I get treated like I'm the most important customer they have. Dave is top notch and ensures all my concerns are addressed. It's the only place I'll ever get my vehicle serviced."

MARK C. | APRIL 3, 2015 | GOOGLE
"I went to visit the Service Team yesterday to get scheduled maintenance done. The team is always very professional and responsive. Dave, Michael & Jenny always greet me by my name, which is a good quality. The vehicle was serviced, cleaned and completed promptly. Jimmy came and picked me up and we always share great conversations en route. The Sales Team is great; I always make a point to pop over to see Vince and ask how the growing family is doing. Steve's overall guidance of the Service Team is fantastic. I always enjoy talking cars with him and he definitely looks out for the customers. Carmen, you have evolved a great collection of customer-centric people there and will keep me coming back! Now encourage them to bring back a manual in the TLX!"

GREG B. | MARCH 26, 2016 | GOOGLE
"Acura of Oakville treated me like a valued customer the first day I walked in! Since I bought my first Acura from them six months ago, I've had the opportunity to work with several people there and I think that they all deserve mention. Ed Choi worked with me to find the right car -- he handled my trade-in and when it came time to negotiate a price, he worked with Tom to make it happen. Elisha worked with me on purchase financing options and helped me to make an informed decision about buying their extended warranty -- which I did. When it came time to service my vehicle, Dave listened to what I had to say about the car and went out of his way to make it right. Throughout my visits to their dealership, Carmen has never missed an opportunity to say "hello" and to ask if there was anything else that they could do for me. Carmen and his team have created an excellent customer service experience -- one that I relate to my friends and will remember for a very long time!"